The plain-language glossary of reviews and reputation
By ReputationKiln Editorial · Published
Plain-language definitions of the words the review and reputation world uses, so the jargon stops working on you.
Defined terms
Astroturfing
What 'Astroturfing' means, in plain language.
Bot follower
What 'Bot follower' means, in plain language.
Brushing
What 'Brushing' means, in plain language.
Click farm
What 'Click farm' means, in plain language.
Content Credentials
What 'Content Credentials' means, in plain language.
E-E-A-T
What 'E-E-A-T' means, in plain language.
Engagement pod
What 'Engagement pod' means, in plain language.
Fake DMCA takedown
What 'Fake DMCA takedown' means, in plain language.
GEO and AEO
What 'GEO and AEO' means, in plain language.
Incentivised review
What 'Incentivised review' means, in plain language.
Invalid traffic
What 'Invalid traffic' means, in plain language.
Prominence
What 'Prominence' means, in plain language.
Review extortion
What 'Review extortion' means, in plain language.
Review gating
What 'Review gating' means, in plain language.
Review hijacking
What 'Review hijacking' means, in plain language.
Review-bombing
What 'Review-bombing' means, in plain language.
Royalty pool
What 'Royalty pool' means, in plain language.
Section 230
What 'Section 230' means, in plain language.
Sockpuppet review
What 'Sockpuppet review' means, in plain language.
The panic tax
What 'The panic tax' means, in plain language.
The trust sweet spot
What 'The trust sweet spot' means, in plain language.
Verified-purchase badge
What 'Verified-purchase badge' means, in plain language.
Sources
- Fake and concealed incentivised reviews are banned practices under UK law, with publishers required to take reasonable steps to remove fakes. — Digital Markets, Competition and Consumers Act 2024, Schedule 20. https://www.legislation.gov.uk/ukpga/2024/13/schedule/20 · checked 2026-06-04
- The US rule defines and bans fake or AI-generated reviews, insider reviews, review suppression and fake social-media indicators. — FTC Rule on the Use of Consumer Reviews and Testimonials, 16 CFR Part 465. https://www.ftc.gov/legal-library/browse/federal-register-notices/16-cfr-part-465-trade-regulation-rule-use-consumer-reviews-testimonials-final-rule · checked 2026-06-04